Customer Care Team Member – McDonald’s Full Time

Roadchef
Customer Care Team Member – McDonald’s

Clacket Lane – Customer Care Team Member – McDonald’s

Liam, our Site Director at Clacket Lane Motorway Service Area on the M25 near Bromley is looking for a Customer Care Team member to join his McDonald’s team.

As a Customer Care Team Member you will, greet all customers in a friendly manner whilst also delivering exceptional customer service in response to their needs, giving them the service they deserve. You will also be ensuring that our dining area is kept clean and tidy and be responsible for gathering all kinds of guest feedback so we can continue to please each of our guests and ensure they leave with a smile!

We offer working patterns on either a full or part time basis, with a variety of shifts available.

Plus other great benefits:

• 1 meals whilst on duty
• Up to 70% discount for you, family and friends at all Roadchef sites
• A cash bonus for every friend you refer
• Discounts on many high street and online stores via our Hapi app
• Free onsite parking
• Contributory pension after 3 months
• Access to Occupational Health support
• Employee Assistance program
• Mental Health First Aiders
• Great development opportunities – 65% of our current Managers joined us as Team Members

What experience do I need?

Ideally we would love you to have worked in a restaurant, bar, cafe, shop, or any type of catering or retail business and have a passion for providing a great customer experience and love working with people.

Working within the team you will be responsible for giving our customers a great experience each and every time they visit our McDonald’s units. You will also act as host and consistently deliver the highest standards of quality, service and cleanliness.

Don’t worry if you’ve never worked in a McDonald’s environment before, because full training will be provided and you will be given anything you need to excel in your job while helping you grow both personally and professionally.

Who are we?

Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2023 with a 2 star accreditation.

People come first in everything we do and we are proud that 65% of our Managers have been developed through our internal training programmes.